1. Agreement and authority
By installing, accessing, or using the service, you agree to these terms, the Privacy policy, the Acceptable use policy, and any plan terms shown before Shopify billing confirmation. If you use the service for an organization, you represent that you are authorized to bind it. If you do not agree, do not install or use the service.
2. The service
The service scans Shopify catalog and storefront content, identifies content or SEO opportunities, creates AI-assisted suggestions, and may publish fields that an authorized merchant explicitly approves. Features, limits, supported models, and availability vary by plan and may change as the service develops.
The service is a content workflow tool, not legal, medical, financial, accessibility, tax, or search-ranking advice. Audit scores, PageSpeed lab results, structured data, and generated suggestions do not guarantee search rankings, sales, legal compliance, accessibility compliance, or platform approval.
3. Accounts and Shopify access
You must maintain a valid Shopify account, protect administrator access, grant only scopes you are authorized to grant, and keep shop and contact details accurate. You are responsible for actions performed through your shop account and for reviewing permissions requested by Shopify. We may rely on authenticated Shopify requests as authorized instructions.
4. Merchant content and instructions
You retain ownership of your store content, instructions, templates, and approved outputs. You grant Veynavo a limited, non-exclusive right to host, copy, transmit, transform, and process that material only as needed to provide, secure, support, and improve the service. You represent that you have the rights and lawful basis needed for the content and instructions you provide.
You are responsible for checking facts, intellectual-property rights, regulated claims, translations, disclosures, prices, compatibility, warranties, and other statements before publication. AI output may be incomplete, inaccurate, or similar to content produced for others.
5. Plans, credits, and payment
Paid subscriptions are authorized and charged through Shopify. Plan prices, billing periods, credit grants, expiration, cancellation, taxes, and refund rules are described in the Billing & refund policy and on the Shopify confirmation screen. If a displayed price conflicts with Shopify's confirmation screen, do not approve the charge and contact support.
6. Acceptable use
You must follow the Acceptable use policy, Shopify's terms, and applicable law. You may not misuse the service, interfere with safeguards or quotas, access another shop's data, submit unlawful or infringing content, or use generated material deceptively.
7. Veynavo technology and feedback
Veynavo and its licensors retain all rights in the service, software, designs, models, workflows, documentation, and branding, excluding merchant content. If you provide feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly without permission.
8. Third-party services
The service depends on Shopify and may use AI, email, performance-testing, hosting, and network providers. Their outages, terms, policy changes, or output limitations may affect the service. Veynavo is not responsible for third-party services outside its reasonable control.
9. Availability, changes, and beta features
We aim to operate the service reliably but do not promise uninterrupted or error-free availability. We may maintain, modify, discontinue, or limit features for security, legal, operational, or product reasons. Preview or beta features may be changed or withdrawn and should not be relied on for critical operations.
10. Suspension and termination
You may stop using or uninstall the app at any time, subject to the current billing period. We may suspend or terminate access for material breach, security risk, unlawful activity, nonpayment, platform requirements, or harm to the service or others. Provisions that by their nature should survive, including payment, ownership, disclaimers, liability limits, and dispute terms, remain effective after termination.
11. Disclaimers
To the maximum extent permitted by law, the service is provided “as is” and “as available.” Veynavo disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. Nothing in these terms excludes a warranty or right that cannot lawfully be excluded.
12. Limitation of liability
To the maximum extent permitted by law, Veynavo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption. Veynavo's aggregate liability arising from the service will not exceed the fees paid by you for the service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.
13. Indemnity
To the extent permitted by law, you will defend and indemnify Veynavo from third-party claims arising from your merchant content, published output, unlawful instructions, violation of these terms, or infringement of another person's rights, except to the extent caused by Veynavo's own breach.
14. General terms and contact
These terms and incorporated policies are the entire agreement for the service and supersede prior discussions about it. If a provision is unenforceable, the remainder stays effective. Failure to enforce a provision is not a waiver. You may not assign the agreement without our consent; we may assign it as part of a merger, reorganization, or transfer of the service. Applicable mandatory law remains controlling.
Questions or dispute notices should be sent to [email protected]. Please give us a reasonable opportunity to investigate and resolve the issue informally.